I know a few people are waiting for Washington DC Day 3 but it’s still in the pipeline so you’re just going to have to wait for it, and to all the comment spammers from my last post AHEM….Lloyd…..AHEM….Shane you’re attempts at spoiling the story was foiled by the simple fact that I’m better than you.
So let me move on to more pressing topics: Why I hate technology….
One thing that Kingston University seem to have communication problems at the moment, add stupid security rules and you get a mixture that makes me angry.
So here’s the scoop…
The university sends out an email notification saying that my password is about to expire, this is a good thing because it protects my account, I’m all for better security…so I login to their password manager and try to change my password, everything is good until it tells me that I need some sort of weird mutated password with one number and one uppercase letter or something, so I do this and continue my life as if nothing was wrong.
Then comes the need to get in touch with the Placement Department (AKA ‘the placement people’), I go to login and I can’t remember my password, so I try all the combinations that I could use, admittedly this is my own fault for forgetting my password but seriously does adding a number to my password make it any more secure than adding an extra letter or 2 (since the minimum password length is 6 and my normal password is 13 I would have no problem with them enforcing an 8 character rule) so now I can’t login.
I go to the IT Support site for Kingston and find out that there is no method for resetting my password nor apparently can they reset my password without me physically going to the support desk at Penrhyn Road and showing my ID card to them….
So here’s my point: Why isn’t there a mechanism for me to change my password online and why do they not understand that for people who study abroad, they are indeed actually abroad…and therefore CANNOT show their ID card and get their password changed via the normal method. It would seem that in their world everyone is actually in the vicinity of campus.
So I find myself waiting for an email from the support dept to see if they can indeed change my password (which they should be able to do since I gave them 2 people and their contact details that can and will vouch for the fact I can’t go into their office and beg for it to be changed)
ARHHHHHHH
On the bright side the New York trip is all sorted so I guess every cloud has a silver lining.
This post has been tagged: University



